Frequently Asked Questions
Clear answers about shopping, products, delivery, payments and marketplace participation.
What is Chuskies Global?
Chuskies Global combines product discovery, food and dining content, and international commerce in one platform.
Can I buy products internationally?
Availability depends on the product, supplier, destination and fulfilment arrangement. Check the product and checkout information before ordering.
Are supplier prices and sourcing benchmarks final?
No. Supplier benchmarks are starting points. MOQ, freight, taxes, packaging, certifications and landed cost must be confirmed before a commercial purchase.
How can I sell on Chuskies?
Use the Sell on Chuskies application. Vendor accounts can be reviewed and approved before marketplace publishing access is enabled.
How do I track an order?
Use Order Tracking from the Customer menu when tracking information has been issued for the order.
How do returns and refunds work?
Review the Returns & Refunds page and the applicable order information for the product and destination.
How can I request wholesale sourcing?
Use the Wholesale & Sourcing or Contact page and provide product, quantity, destination and timing requirements.